About viewing claims

The View a Claim function in Axiom Contract Management allows you to access or view all information related to claims. The multiple forms of information are compiled from data contained in the Claims, Payments, and adjustments imports. Other important data fields are calculated by the system, or imported from other Syntellis systems.

You have the following options for selecting and viewing claims:

  • Patient Account # – Account number or billing identification number imported from the claim
  • Patient Name – Patient name imported from the claim (you can also search for the name in this field if you do not know the full name)
  • Claim #/UCRN – Unique record number or Claim Sequence number assigned by the patient accounting system

Access View a Claim

To access View a Claim:

In the main menu header, click Claims > View a Claim.

The Claims page opens with fields for selecting a claim to view:

The Axiom Contract Management system defaults to show Live Claims Only. To have the system return results for all instances of the claims, clear the Live Claims Only check box before making a View a Claim Selection.